1. About This Privacy Policy
GreenNest ("we", "us", "our") treats the protection of your personal data as a top priority. This policy explains what personal information we collect, how we use it, and how we keep it safe.
2. Information We Collect
We may collect personal information in the following situations:
- When you contact us via our enquiry form (name, email address, phone number, message)
- When you place an order and provide delivery details (name, address, phone number, email address)
- When you subscribe to our email newsletter (email address, name)
- Website access logs (IP address, browser information, page visit history)
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- Responding to your enquiries
- Processing and delivering orders
- Issuing invoices and receipts
- Sending email newsletters (only where you have consented)
- Analysing and improving our services
- Preventing and detecting fraudulent transactions
- Fulfilling legal obligations
4. Sharing Your Information
We will not share or disclose your personal information to third parties except in the following cases:
- With your explicit consent
- Where required by law
- With service providers such as delivery companies, under confidentiality agreements
5. Security Measures
We take the following steps to protect your personal information:
- SSL encrypted communications
- Strict access control
- Regular security audits
- Staff training on data protection
- Protection against unauthorised access
6. Cookies
Our website uses cookies to improve your experience. Please refer to our Cookie Policy for full details.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined above. Typical retention periods are:
- Purchase records: 3 years from the date of purchase
- Enquiry records: 1 year after resolution
- Newsletter subscriber data: until unsubscribed
8. Your Rights
Regarding the personal information we hold about you, you have the right to:
- Request access to your personal information
- Request correction, addition, or deletion of your data
- Request restriction of processing
- Unsubscribe from our newsletter at any time
To exercise any of these rights, please contact us using the details below.
9. Contact Us
For any questions or requests regarding your personal data, please contact us at:
GreenNest — Privacy Team
Email: info@chromadriftnexusvector.com
Hours: Mon–Fri, 10:00–18:00
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time in response to changes in law or our business. Any updates will be published on this page.
11. Policy Awareness
This policy is communicated to all GreenNest staff and customers. We conduct regular training to maintain strong data protection practices.
12. Compliance
We handle personal data in accordance with applicable data protection laws and regulations.
Last updated: 1 January 2026